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Returns Policy

We guarantee your satisfaction. Our goal is to provide you with plenty of time to be certain you are satisfied. So, try our products for a full 90 days. If for any reason you are not happy, just ask and we will refund your money. No questions asked!

You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 30 days of returning your package to the return shipper,but in many cases you will receive a faster refund. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

What is your Exchange policy?

We will happily exchange any of our products that you purchase for any reason. However, if you are exchanging a product due to wrong product ordered, wrong size, wrong color, wrong type, etc., or because you are not satisfied with the product, you will be charged our standard shipping cost for UPS Ground to have the exchanged product shipped back to you.
If a product is being exchanged due to a manufacturer's defect, we will exchange that product for you and you will NOT be charged for shipping it back to you via UPS ground.

Shipping

We offer free ground shipping on all orders over $100. We can ship to virtually any address in the country. However, we can not ship to a P.O. Box. (UPS will not deliver to a P.O. Box)

How long does it take my order to get to me? You can use the map below to determine the number of days it will take for an order to get to you.
Your UPS tracking number will be emailed to you once your order ships so you can track your order on its way to you.

Please note that Saturdays, Sundays, or Holidays are not included in any shipping time estimate.

Example: if you order on a Saturday and you live in Texas, the map shows 3 days, this does not mean your package will be to you on the following Monday.

We can not ship pepper sprays, TASER® products, stun guns, batons, knives, or similar devices out of the country. Pepper spray is restricted to ground shipping only, by law.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are flat rate, however for heavy items or multiple items, we reserve the right to add additional shipping costs.

Thank you!!

IMPORTANT! It is the buyer’s responsibility, not the seller, to ascertain and obey all applicable local, state, and federal laws regarding the possession and use of any item offered by Professor of Protection. If you are unsure, please contact your local or state authorities. By placing an order, the buyer represents that all products purchased will be used in a lawful manner and that he/she is of legal age.